Privacy Policy

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Last updated: June 2025

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Cacao Atelier Café (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information when you visit our website [yourwebsite.com], make a booking, or attend one of our events.

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1. What Information We Collect

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We may collect the following types of information:

• Personal Information, such as your name, email address, phone number, and any information you provide when:
  
  • Making a booking online for a café table or event/workshop
  • Submitting a contact form or signing up for our newsletter
• Event Participation Details, including your attendance and any relevant preferences or notes you submit for wellbeing events or workshops
• Photographs or Videos, which may be taken during public events and workshops for promotional use (see Section 5)
• Technical Data, such as browser type, IP address, and pages visited, collected via cookies and analytics tools (e.g. Google Analytics)

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2. How We Use Your Information

We may use your information to:

• Confirm and manage your café or event booking
• Contact you with updates or information related to your booking
• Respond to enquiries and provide customer support
• Send marketing emails or newsletters (only if you opt in)
• Improve our website and services
• Promote our events and café (see Section 5)

We do not sell your personal information or share it with third parties for advertising purposes.

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3. Online Bookings

If you book a table, wellness check-in or event via our website, your information is securely processed by us or a trusted third-party booking platform. These providers have their own privacy policies which we encourage you to review when using their services.

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4. Cookies

We use cookies to enhance user experience and track site performance. You can disable cookies via your browser settings at any time.

5. Photography & Event Promotion

We may take photographs or videos during public events and workshops for promotional purposes on our website, social media, or marketing materials.

• We aim to notify attendees in advance or at the event.
• If you prefer not to be photographed, please let a member of staff or the photographer know.
• You can also request the removal of your image from our platforms by contacting us (see Section 7).

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6. Data Security

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We take reasonable precautions to protect your personal data from loss, misuse, or unauthorized access.

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7. Your Rights

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You have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent (e.g. unsubscribe from marketing emails)

To exercise these rights, contact us using the details below.

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8. Contact Us

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If you have questions or concerns about your data or this policy, please contact Cacao Atelier Café, 154 Mortimer Street, Herne Bay, CT6 5DU or e-mail cacaoatelier154@gmail.com